What is the goal of feedback in a 360-degree feedback process?

The goal of feedback in a 360-degree feedback process is to assess employee contributions from multiple perspectives. This approach collects feedback not just from supervisors but also from peers, subordinates, and sometimes even clients. It aims to provide a well-rounded view of an individual's performance, encompassing various aspects such as interpersonal skills, teamwork, leadership qualities, and overall effectiveness.

By capturing diverse viewpoints, this method helps in identifying strengths and weaknesses that may not be apparent from a singular source of evaluation. It promotes a more comprehensive understanding of an employee's impact on the organization and aids in professional development by providing balanced insights from various stakeholders.

Other approaches, such as limiting feedback to just supervisor evaluations or focusing solely on profitability or customer reviews, would not yield the holistic insights that the 360-degree feedback process is designed to provide.